Welcome to Kaviar Studio. These Terms and Conditions govern the use of our website and the purchase of products through it. By accessing and using this website, you agree to comply with the provisions set out below.
1. Website Owner Information
In compliance with Law 34/2002, on Information Society Services and Electronic Commerce (LSSICE), we inform you that this website belongs to:
- Owner: Marcos Fernández Álvarez
- NIF (Tax ID): 71908439C
- Address: C/ José Antonio Rodríguez, 5
- Email: info@kaviarstudio.com
2. Purpose
Through this website, Kaviar Studio offers users the possibility of purchasing fashion garments and accessories. This agreement governs the sales relationship between the customer and Kaviar Studio.
3. Conditions of Use
- The user agrees to provide truthful information during registration or purchase processes.
- To make a purchase on Kaviar Studio, the user declares to be over 18 years old or to have the authorization of their parents or legal guardians.
4. Purchase process
- Selection of products and addition to the shopping cart.
- Order confirmation and acceptance of these Terms and Conditions.
- Secure payment through the available gateways.
- Receipt of a confirmation email with the order summary.
5. Prices and Taxes
All prices include VAT.
Shipping costs will be displayed before completing the purchase.
Orders over €150 qualify for free shipping.
6. Payment Methods
We currently accept:
- Credit and debit card
- Google Pay
- Apple Pay
Payments are processed through secure gateways that guarantee data confidentiality.
7. Shipping
- We only ship within mainland Spain.
- Orders are processed twice a week (Mondays and Thursdays).
- Estimated delivery time is 2 to 5 business days from the shipment date.
- Customers will receive an email confirmation once their order has been shipped.
8. Right of Withdrawal and Returns
- Customers have a period of 14 calendar days to withdraw from the purchase, without the need for justification.
- To exercise this right, customers must contact us through the contact form or via email at info@kaviarstudio.com.
- Return shipping costs will be borne by the customer.
- Once the product has been received and its condition verified, the refund will be processed within 14 days.
- No exceptions: all products can be returned if they are in appropriate condition.
9. Warranty
In accordance with current legislation, all products carry a legal warranty of 2 years against manufacturing defects.
Damage caused by improper use or normal wear and tear is excluded.
10. Liability
Kaviar Studio is not responsible for:
- Errors in prices or descriptions due to technical failures.
- Delays or incidents in transportation attributable to the courier company.
- Temporary interruptions of the website service due to maintenance or causes beyond our control.
11. Intellectual Property
All content on this website (texts, images, logos, designs, photographs, etc.) is the property of Kaviar Studio or authorized third parties. Reproduction, distribution, or use without express authorization is strictly prohibited.
12. Protección de datos
The processing of personal data is governed by our Privacy policy, available on the website.
13. Applicable Law and Dispute Resolution
These Terms and Conditions are governed by Spanish law.
For dispute resolution, the parties submit to the Courts and Tribunals of the consumer’s place of residence. Customers may also use the European Commission’s Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr
14. Modification of Terms
Kaviar Studio reserves the right to update or modify these Terms and Conditions at any time. Changes will apply from the moment they are published on the website.